Help Center

FAQs

Frequently Asked Questions

I have received a tracking number, but why is my package not showing any movement?

Do you charge for shipping? Is it refundable?

How long will it be before I receive my order?

How do you ship your items, and how quickly?

What will I get refunded when returning my order?

It has been several weeks and I have not seen my refund

How can I cancel/change my order?

I put the wrong address in, and my order already shipped!

Do I have to pay Duties & Taxes?

What kind of secure payment methods do you accept?

Where does my order ship from?